How long before my order is shipped?
It typically takes 2-5 business days to ship. Delays may be experienced depending on volume and especially during sales and or launches.
What if I have not received my package yet?
Please refer to the tracking number that was emailed to you to track the status of your package. Unfortunately, once the package is in possession of the United States Postal Service, we cannot control delivery time, nor are we able to contact them to expedite or find your package. Please enter your tracking number on the USPS website to track it: https://tools.usps.com/go/TrackConfirmAction_input
I need my order in time for a special occasion; can you guarantee it will be here on time?
Please email us at customercare@directsales365.com to let us know when your order needs to be received by. We will make every effort to make your order a priority, but unfortunately we cannot make any guarantees.
I made an error on my order, how can I correct it?
Please email us right away at customercare@directsales365.com. We will make every effort to have it corrected before your order is shipped. However, it is not guaranteed.
Is it safe to buy online?
Buying online is now one of the safest ways to shop! Special SSL Certificates authenticate our identity and encrypt the information of visitors who purchase on our site.
This keeps thieves from “snooping” or “grabbing” any exchange between our Web page and another computer. When an SSL Certificate is installed, you can rest assured that the information you send is secured and can’t be viewed by cybercrooks.
You can know this by looking in the upper part of your screen.
Depending on your device you’ll see a padlock icon in the browser’s status bar and the “HTTPS://” prefix in the URL.
These are the signs that a secure handshake is happening between your device and our website. When the handshake is happening as it is now… you are safe.
We use a third-party credit card processor that meets the strictest international standards for data security to manage our credit card payments, so no one ever has access to your credit card information.
We do NOT keep your credit card number on file.
At DirectSales365 we take this very seriously are always doing our best to make this the safest and most secure way for you to shop.
How do I become an affiliate?
Click here to join! We look forward to a great relationship!
Do you accept returns?
Because our items are consumable we do not accept returns.
Where can I connect with you outside of the website?
We have an amazing community of #GirlBosses in direct sales on Facebook. To be the first to know when new products are releasing, sale announcements, giveaways, and support of amazing women, join here: https://www.facebook.com/groups/directsales365